🐾 Real Experiences: What Our Customers Say About Pet Insurance
Are you thinking about getting pet insurance for your dog or cat, but still unsure? Nothing helps with this decision more than the real-life experiences of other pet owners in Switzerland.
At simpego, we place the utmost importance on providing straightforward, fast, and empathetic service. After all, when your beloved pet is sick or has an accident, you want to focus entirely on their recovery—not on dealing with complicated insurance paperwork.
Based on over 1,100 reviews, we’ve summarized what our customers appreciate most about our pet insurance. Read for yourself here why so many Swiss dog and cat owners trust simpego:
🐶 Get your no-obligation quote now 🐈
Whether it’s a sudden accident or an unexpected illness—veterinary costs can put a serious strain on your budget. With simpego, your pet is fully protected. Get a customized quote for your pet online now in just a few clicks. Do you have any questions about excesses or coverage? Our Pet Team is always happy to help!
Good to know: Simpego typically reimburses Swiss veterinary bills within 24 hours, offers an intuitive website for uploading receipts, has no age restrictions for animals, and its claims team consists of real veterinary professionals.
Customer feedback on frequently asked questions:
How quickly and reliably are bills reimbursed?
Fast reimbursement is our biggest advantage. Our processes enable extremely short processing times—often on the same day.
“The six bills I submitted […] were reviewed and processed within 45 minutes.” – Franziska H.
“After I uploaded the vet bill, I received the payment confirmation and the full settlement on the very same day. It’s rare to experience such fast and hassle-free processing.” – Roman S.
How easy is it to submit receipts and vet bills?
You can easily submit vet bills digitally via smartphone or computer. This saves time and hassle.
“My invoices, submitted online via the Simpego app, were processed within 24 hours. […] Easy to reach and very friendly customer support! I’m now going to insure my second dog with Simpego as well.” – Jacqueline S.
What should you do in case of surgery or higher veterinary costs?
Simpego covers a wide range of services to ensure your pet receives the best medical care.
“With Simpego, I’ve found pet insurance that covers a wide range of services and always responds quickly to questions.” – Jul F.
“I’m absolutely satisfied with Simpego! My cat is insured there, and the customer service is top-notch—straightforward and helpful, especially when it comes to handling dental surgeries.” – Jasmin B.
How does switching from another provider to simpego work?
The switch is smooth and seamless. Former customers especially appreciate the new level of reliability.
“From the very first moment, I felt like I was being taken seriously and well taken care of. […] That’s why I made a conscious decision to stay with Simpego and leave Calingo.” – M.W.
“Pet insurance: Hey, super friendly and fast service 🙂 and I’m getting cash back as agreed. Finally, you’ve revoked Calingo’s mandate…” – Sebastian P.
Does Simpego also accept older pets (seniors)?
Yes! No matter the age or breed, all dogs and cats are welcome at Simpego.
“Even my senior cat is insured, which was a big surprise to us! Great insurance so far!” – Kikilo R.
Why Premium Stability Is Crucial in Pet Insurance 🐶🐱
Protect your dog and cat from rising costs as they age. simpego offers a fair, fixed-rate plan with no price increases every two years.
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Why are veterinary costs rising?
Why are vet visits getting more and more expensive? Listen to our latest Animal Health Talk and find out how you can best protect both your wallet and your pet with the right insurance.
Read more