We're here for you.
The hailstorm last Friday, August 28, 2026, damaged numerous vehicles across much of German-speaking Switzerland. We have already received a large number of claims related to this incident, and our team is doing everything it can to process them as quickly and easily as possible for you.
Reporting an accident: The fastest way is online 📲
The fastest way to report your claim is through the online claim form:
- Please also send photos: take pictures of the damaged areas (dents, scratches, broken glass) and send them to us right away.
- Save time: Digital registration eliminates wait times on the phone and forwards your request directly to the appropriate experts.
A personalized approach based on the type of damage 🔍
At this time, we have made a conscious decision not to use so-called “hail drive-ins.” Once we receive your claim, we’ll assess the most appropriate solution based on the type of damage: Is it a clear-cut total loss, an urgent repair for broken glass, or a routine repair? A one-size-fits-all process wouldn’t be able to meet such diverse needs.
Heavy workload and a shortage of replacement cars 🛠️
It’s not just us who go the extra mile—our body shop partners, glass suppliers, and the automotive experts we rely on do too.
Due to the exceptionally high number of vehicles involved, there may still be wait times at this time. Not least, there is a shortage of replacement cars throughout Switzerland.
We therefore ask for your patience and thank you very much for your understanding.
Report the accident online right away
Have you noticed hail dents or damage to your car? We recommend that you report the issue online right away so our partners can schedule the repair:
In the event of an emergency or if your car is no longer roadworthy, you can contact our claims assistance service by email at claims@simpego.ch or by phone at +41 58 521 11 11.